Contact us:
(931) 295-9009
Dailey's Farm & Walk-Behind Tractors
We will do our best to resolve any shipping issues to our customers satisfaction. Beyond that, the following guidelines apply.
Original sales receipt must accompany returns.
We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or refund.
Refunds are contingent upon inspection of item(s) once we receive it.
Please contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded OR if we decide to take item back, we reserve the right to charge a restocking fee up to 15%.
Customer is responsible for all shipping costs if seller is not at fault
If any customer requests to "cancel" an order prior to us shipping the product to the customer AND after we have already ordered and received the equipment for the customer's order, then we reserve the right to charge up to a 10% restocking fee on any of the cancelled items.
Any other issues, please call or email customer support.